Crisis Centre of BC Responds to Proposed Amendments to the Mental Health Act
Vancouver, BC — November 24, 2025 – The Crisis Centre of BC acknowledges the Province’s announcement proposing amendments to the Mental Health Act. As with all changes to involuntary care, the success of these measures depends on strengthening the voluntary, community-based supports that keep people safe before, during, and after hospitalization such as crisis lines and mobile crisis response teams.
“It’s common sense to roll out or enhance voluntary supports alongside involuntary measures, or you’ll fill beds on day one and have made no real difference,” said Stacy Ashton, Executive Director of the Crisis Centre of BC. “Involuntary care will always be a response to the most acute end of crisis. Community-based services are what prevent that crisis, and what help people stabilize when they return home.”
The Crisis Centre of BC, alongside nine partner centres across the province, answer the mental health crisis line (310-6789), 1-800-SUICIDE, and calls and texts from the national 9-8-8 Suicide Crisis Helpline. Investment in crisis lines has a proven track record of decreasing the need for involuntary care, delivering the most person-centric approach to mental health crisis and suicide prevention.
“Crisis lines and mobile crisis response teams work,” Ashton continued. “But they’re not yet funded to answer every call, or to send mobile teams 24/7 in every part of the province. The cost of community-based crisis support is tiny compared to the cost of institutional care or police dispatch. One cannot succeed without the other.”
The Province has previously announced new involuntary care capacity to support a small subset of people requiring urgent mental-health and substance-use intervention. From the Crisis Centre’s vantage point on the phone lines, that small subset is part of a larger continuum.
“We hear from people before involuntary care, during involuntary care, and after involuntary care. We hear all stages on the lines,” Ashton said. “Involuntary treatment may be necessary in moments of acute crisis, but it is preventable with strong voluntary supports. And no one leaves hospitalization cured. Community-based services such as crisis lines are what help people succeed and stay connected after discharge. We simply cannot afford to keep people in involuntary care forever.”
The Crisis Centre of BC will continue to advocate for a mental-health system that pairs any expansion of involuntary treatment with equally strong investment in prevention, crisis response, post-discharge supports, and the dignity and autonomy of people in distress.
Media Contact
Stacy Ashton
Executive Director, Crisis Centre of BC
sashton@crisiscentre.bc.ca
Jeffrey Preiss
Director, Development & Communications
jpreiss@crisiscentre.bc.ca