Our Model

Spanning the spectrum of crisis support, suicide prevention, and postvention, we engage staff and volunteers in a variety of services and programs that educate, train, and support the strength and capacity of individuals and communities.


Our programs work to ensure timely access to support, destigmatize suicide and mental health concerns, and increase awareness and skills for mental health. We engage a community of passionate volunteers. We foster and create compassionate, connected, suicide-safer communities. We offer:

  • Immediate access to barrier-free, non-judgemental, confidential support and follow-up through 24/7 phone lines and online services.
  • Education and training programs that promote mental wellness and equip schools, organizations and communities to assist people at risk of suicide.


Our Distress Services program supports vulnerable individuals across British Columbia. We offer 24/7 distress phone lines and online chat services between 12pm and 1am.

Services are delivered by highly trained volunteers and paid responders who provide non-judgemental emotional support through risk assessment, collaborative safety planning, and short-term follow-up by phone. We also engage in emergency rescue services as needed.


We work with individuals across the lifespan to support well-being in schools, communities, and organizations. Our programs and services increase awareness about suicide, strengthen crisis intervention skills, facilitate growth and recovery after a suicide experience and provide empowering tools for resiliency.


Practical and innovative programs provide a unique opportunity for youth to learn about mental health and gain practical skills for coping. Delivered by staff and volunteers, our youth programs are a vital component of school district mental health education.

More information about programming is available online.


Evidence-based and empowering, our education programs form a critical component of organizations’ professional development. In building suicide-safer communities, we engage school staff, health care practitioners, mental health professionals, police, emergency services staff, youth workers, older adult care providers, and community members who want to make a difference.

Our programs recognize the importance of self-awareness and self-care and provide skills and strategies that foster resilience and help prevent stress, burnout, vicarious trauma, and compassion fatigue.

Help Make An Impact

Join us in responding to the mental health crisis and in fostering compassionate, connected, suicide-safer communities.

Donate Volunteer
Our Impact The topic and word "suicide" is not so scary after taking a training from the Crisis Centre of BC. I'm grateful to have been here today, and am hopeful that I can help people in the future. safeTALK participant, Agassiz