Preventing Suicide on the Granville Street Bridge

Background
On Wednesday, June 3, 2026, Stacy Ashton, Executive Director of the Crisis Centre of BC, will appear before Vancouver City Council to speak in strong support of funding and installing suicide prevention barriers on the Granville Street Bridge.

These below speaking points call on the City of Vancouver to treat suicide prevention barriers as lifesaving infrastructure.

The message is clear: suicide prevention barriers save lives.

Speaking Notes
At the Crisis Centre, suicide prevention is not an abstract policy issue. It is not a resolution put forward for a decision. It is the work we do every hour of every day. We are there when someone is not sure they can make it through the next ten minutes. We are there when a family member is terrified for someone they love. We are there after a suicide loss, when people are left trying to survive a grief that changes the shape of their whole life.

So when we speak about barriers on the Granville Street Bridge, we are speaking from the frontlines of suicide prevention. We know these moments. We know how quickly they can unfold. And we know that time, interruption, and connection can save a life.

When a person is experiencing a suicidal crisis, clear thought is difficult. The desire to escape the current situation temporarily overwhelms hope for a better future. People talk about feeling like they are a burden, that the world would be a better place without them in it. When people come out of a suicidal despair, most of what they thought at the time just doesn’t make sense anymore – because a suicidal crisis is the opposite of a rational state of mind.

This is precisely why physical barriers at known suicide locations save lives. They interrupt a moment of acute crisis. They create time for a person to pause, for help to arrive, for a crisis line phone to be used, and for first responders or others to support a person toward safety.

Most people who survive a suicidal crisis do not go on to die by suicide. That matters. It means the bridge can be the difference between a life that ends and a life that continues. A barrier does not solve every pain in a person’s life, but it can interrupt the moment when pain becomes fatal.*

When we lose someone to suicide, we lose the life that could have been. For those who have lost a loved one to suicide, every day is another day their person should be alive. The thought of “if only there had been a way to stop them” is incredibly painful when we know that, in the case of bridges, there was a way: bridge barriers.

The Granville Street Bridge is a known location of concern. The City of Vancouver acknowledges the need for barriers, yet funding has been delayed, made contingent on other levels of government, and then removed from the current capital plan. Today, I wholeheartedly support Councilor Dominato’s motion to prioritize suicide prevention fencing on the Granville Bridge, and to put it back into the capital plan.

The question before Council should not be whether suicide prevention barriers are necessary. They are. The question is whether the City will treat them with the urgency that lifesaving infrastructure deserves. Bridge building is almost entirely driven by safety considerations: bridges have to be as safe for the driver of a semi-trailer as for a parent pushing a stroller. We don’t question the costs of high-quality materials, bridge maintenance, crosswalks, and the myriad of other regulations that ensure bridge safety.

Suicide prevention barriers save lives. They are not optional. Future deaths from the Granville Street Bridge can be prevented. Future grief can be prevented. Future risk and trauma for first responders and bystanders can be prevented.

So let’s prevent these tragedies. Let’s make it right.

 

* 90% of individuals who attempt suicide, do not ultimately die by suicide.

 

We are pleased that the motion passed unanimously at the Vancouver City Council meeting on June 3, 2026.

We were impacted by the powerful speakers and comments from the Council, summarized below.

You can watch the recording of the City Council meeting here.

 

What we heard from other speakers

Dr. Brandon Yau, Medical Health Officer, Vancouver Coastal Health

“Suicide deaths from this bridge are preventable tragedies.”

These suicides impact the individual involved, their loved ones, first responders, healthcare workers, bystanders, and our community at large. Means prevention is an established, evidence-based approach to preventing suicide. It is critical, life-saving infrastructure for people experiencing momentary, acute mental health crises.

The City of Vancouver has demonstrated their leadership in this space by the installation of fencing on Ironworkers Memorial Bridge in 2015 and Burrard Bridge in 2017. There have been no suicide deaths on these bridges since then.

Currently, Granville Bridge has the second highest number of suicide deaths of any Vancouver bridge, averaging around 2.6 deaths every year.

The installation of fencing on Granville Bridge would save lives and would be a highly worthwhile investment. Our team at VCH looks forward to our continued collaboration with the City of Vancouver on this topic.

 

Tom Lancaster, General Manager, Granville Island

“This is not about pulling on heartstrings. It is fundamentally an issue of public safety.”

I’m assuming that we are all on the same page: that any one of us would do whatever we could to save just one human life, let alone prevent needless deaths for decades into the future.

While we all know this is a priority, where it stands amongst other capital spending priorities may be a cause for debate. I do understand that. Here’s some perspective, though.

Granville Island is one of the most visited places in all of Canada. Last year, we welcomed just under 11 million visitors. Tens of thousands of people every day wander our public spaces, on, around, and underneath the Granville Bridge. More than half of those visiting are children and families. There’s also 3,100 people working full-time on Granville Island.

Prioritizing this fencing is not about pulling on heartstrings. It is fundamentally an issue of public safety, supporting small business, protecting workers, and protecting the public.

 

Emma, ninth grader and local resident

“Since when do we put a price tag on human life?”

My name is Emma and I’m only in the ninth grade at West Point Grey Academy. I live next to the Granville Street Bridge and I’m highly in favor of this motion.

Today I’m speaking not only for myself, but for families in my building, residents along Beach Crescent, people on Granville Island, and everyone who’s been forced to witness these tragedies that happen on the bridge due to the absence of suicide barriers.

This bridge has caused years of trauma for me, beginning when I was only 12 years old.

I saw a man sitting on the edge of the bridge, moments away from ending his life. I stood there crying, later, trying to understand what could bring someone to that point, with my mom struggling to explain it to me.

No child should ever have to witness that, but it didn’t end there.

Over the years, I’ve watched people sit on that edge again and again. I’ve seen people jump, and I’ve seen a dead woman in my driveway. And on May 12th, I watched a woman hanging from the bridge. She was there for eight hours.

That night, I laid in my bed trying to fall asleep as quickly as possible because I was terrified of hearing a body hit the floor.

Those images don’t leave you.They steal your sense of safety and they change the way that you feel in your own home.I can barely live with my blinds open anymore because I’m afraid of what I might see outside my window. And yet, despite years of warnings and preventable deaths and years of residents speaking up, suicide barriers continue to be ignored because of cost.

So my question is, since when do we put a price tag on human life?

Since when does money take precedence over saving lives?

Because these barriers create time for intervention and give people in crisis the chance to get home safely. They protect families from unimaginable loss and every life saved means a family does not lose someone they love. They protect communities like mine. They protect residents, workers and children from witnessing trauma that can stay with them forever. And we already know that they work. After suicide prevention barriers were installed on the Burrard Bridge, fatalities stopped.

We have evidence. We know that these barriers save lives. So why does it come down to cost?

Recently, I received a response from Prime Minister Mark Carney’s office informing me that my concerns have been forwarded to the Minister of Health and the Minister of Public Safety. These issues are being taken seriously and could receive federal support. But we need action and immediate action. Every delay in the construction of these barriers means another opportunity for tragedy, another life lost, another family shattered, and another young person forced to witness something they should never have to see.

The question is no longer whether these barriers work or if they’re needed. The question is: how many more people have to die before we decide that their lives are worth protecting?

 

What we heard from city councillors

Lisa Dominato
There’s the impact on the victims, their families, but also the public safety component. We all know the complexity of mental health and that what we need is a continuum. Means prevention is a way of intervening and preventing loss of life. And I think that, at the end of the day, the right thing to do is to advance this work.

Pete Fry
It seems this is a perennial debate. We still come back and we never find the funding. Meanwhile, people’s lives are lost and people are traumatized. These are real people. These are real damages that are preventable.

I hope we will actually see some meaningful movement, and actually put means prevention on the Granville Street Bridge. It’s far overdue.

Rebecca Bligh
In a city like Vancouver, where numerous bridges are part of our core infrastructure, I think we all recognize the weight of this topic.

It is our responsibility as a city to see this bridge as infrastructure that we own. And that this is part of building a bridge. This is part of maintaining city infrastructure. We have an imperative to protect our residents, to deliver this funding in the capital plan, and to say: this is a priority.

I look forward to seeing this identified as a key commitment and an expression of our values as a city when we are dealing with the capital plan in July.

A letter to the City of Vancouver: This tragedy should never have happened

Dear Mayor Sim and Members of Council,

I am deeply saddened by the loss of life from the Granville Bridge in the early hours of Wednesday, after a long and painful attempt to save a woman’s life. 

Social media allowed all of us to witness the consequences of a heartbreakingly wrong decision to forego suicide prevention barriers on the Granville Bridge. 

This woman’s death was preventable

The grief and pain her family and friends will endure: preventable. The pain of the many first responders who worked for over ten hours to save this woman: preventable. The experience of the residents who watched helplessly from nearby buildings, and for those of us who watched helplessly on social media: preventable. 

The Crisis Centre of BC has been calling for suicide prevention barriers on the Granville Street Bridge for years. We have said this publicly, repeatedly, and urgently.

  • In February 2023, we started commenting in media stories about the necessity of bridge barriers during the redevelopment of Granville Street Bridge.
  • In June 2024, we questioned the decision to exclude bridge barriers during the Granville Bridge redevelopment, based on the fact that no suicides have occurred on the Burrard Bridge since bridge barriers were installed. 
  • In July 2024, we supported Counsellor Boyle’s motion to include funding for fencing for the Granville Street Bridge in the City’s Capital Budget, alongside CMHC-Granville Island, PSAC Granville Island, CMHA-BC, the Vancouver Regional Construction Association, and the Downtown Vancouver BIA.. We were deeply disappointed that Council would only commit to barriers if other levels of government helped with the cost of protecting the lives of Vancouver residents. .
  • In March 2026, we were again disappointed when Council voted to remove its 2024 commitment for suicide prevention barriers on the Granville Street Bridge from the 2027 to 2030 Capital Plan.

The evidence is clear. Suicide prevention barriers save lives. They create time. They interrupt a moment of acute crisis. They provide space for help to arrive, for a crisis line phone to be used, for a first responder to intervene, for a person to move from immediate danger toward safety and hope.

Council has repeatedly had the opportunity to treat suicide prevention barriers as urgent, life-saving infrastructure. Instead, the City has chosen delay, contingency, and deferral. That choice has consequences:

  • The consequences were visible this week on the Granville Street Bridge.
  • The consequences were visible to residents watching from their homes.
  • The consequences were carried by first responders trying to save a life in impossible circumstances.
  • The consequences were experienced by people across the city who saw, heard about, or were affected by the incident.

And the consequences are now being borne most deeply by those who loved the person who died.

In June, you will receive a report costing out suicide bridge barriers. We are asking Council to act immediately. We call on the City of Vancouver to:

  1. Restore funding for suicide prevention barriers on the Granville Street Bridge.
  2. Move this project forward urgently. 
  3. Pair physical barriers with crisis line phones and clear suicide prevention signage.
  4. Publicly release a concrete timeline for design, funding, procurement, and installation.
  5. Engage directly with the Crisis Centre of BC, Granville Island, mental health organizations, first responders, people with lived and living experience, and communities affected by suicide loss.
  6. Treat this as a public safety emergency, not as a long-term optional enhancement to transportation infrastructure.

We understand that infrastructure decisions are complex. We understand that budgets are difficult. We understand that the City faces competing priorities. But when a known location continues to be used for suicide, and when proven prevention measures exist, inaction becomes a choice. Delay becomes a choice. Deferral becomes a choice.

This week, Vancouver witnessed the consequences of that choice. We urge you to make a different one now.

Sincerely,

Stacy Ashton
Executive Director

Media Release: Crisis Centre of BC disappointed by vote against suicide prevention barriers on Granville Street Bridge

Crisis Centre of BC disappointed by vote against suicide prevention barriers on Granville Street Bridge

Vancouver, BC – March 11, 2026 – The Crisis Centre of BC is deeply disappointed by Vancouver City Council’s decision on March 10 to remove funding for suicide prevention barriers on Granville Bridge from the 2027-2030 Capital Plan.

For the Crisis Centre of BC, this vote is about more than infrastructure. It is about whether we are willing to act on a known, evidence-based way to save lives.

“When we talk about suicide prevention barriers, we are talking about people,” said Stacy Ashton, Executive Director of the Crisis Centre of BC. “We are talking about someone’s loved one, someone who may be experiencing one of the most difficult moments of their life.”

Suicide prevention barriers are the most effective way to prevent deaths at bridge locations. The Centre believes Vancouver has an opportunity, and a responsibility, to move this work forward with urgency.

“This is not abstract,” said Ashton. “This is about whether a person in crisis encounters a protective interruption that creates space for help and safety, or whether they continue to face access to a deadly means. That difference matters. It can be the difference between life and death.”

“Suicide barriers on bridges should not be optional. The City installed suicide prevention barriers on Burrard Bridge in 2017, and there have been no deaths by suicide since. On the Granville Bridge, there have been six deaths since 2019. Delays cost lives.”

The Centre continues to support funding from all levels of government for building suicide prevention barriers. But advocacy alone is not enough for individuals, families, and communities who are living with the reality of suicide and its devastating impact.

“Every suicide has a ripple effect,” Ashton said. “It impacts families, friends, co-workers, first responders, witnesses, and entire communities. Prevention matters because people matter. A suicide-safer city is one that chooses to act before more lives are lost.”

The Crisis Centre of BC calls on all levels of government to work together to advance life-saving suicide prevention measures on the Granville Street Bridge.

“Bridges should be places that connect us,” said Ashton. “They should not remain places where people are left vulnerable in moments of profound crisis. We remain committed to advocating for measures that protect life.”

Get Support

If you’re having thoughts of suicide, please call or text 9-8-8.

If you’re experiencing a mental health crisis, please call 310-6789.

 

Media Contact

Stacy Ashton

Executive Director, Crisis Centre of BC

sashton@crisiscentre.bc.ca

604-872-1811 x224

 

Jeffrey Preiss

Director, Development & Communications

jpreiss@crisiscentre.bc.ca

604-872-1811 x222

 

Media Release: Continued Commitment to 9-8-8 Helps Ensure No One Faces a Suicide Crisis Alone

Continued Commitment to 9-8-8 Helps Ensure No One Faces a Suicide Crisis Alone

Vancouver, BC — January 16, 2026 — At the Crisis Centre of BC, the reality of suicide is heard every day in the voices of people who reach out late at night, during a break at work, or in moments when everything feels like it might fall apart. They are parents, youth, veterans, elders, and caregivers, people who are not looking for answers, but for someone to listen and help them stay safe.

Every day in Canada, an average of 13 people die by suicide, and more than 250 others attempt it. Those numbers are not abstract. They represent real lives and real moments of crisis, and they are why accessible, compassionate support like the 9-8-8: Suicide Crisis Helpline matters so deeply.

The Crisis Centre of BC is grateful for today’s announcement confirming continued federal funding for the 9-8-8: Suicide Crisis Helpline, a commitment that affirms the importance of accessible, compassionate support for people across Canada who are experiencing overwhelming distress or thoughts of suicide.

Since its launch in November 2023, 9-8-8 has answered more than 800,000 calls and texts, each one representing a moment when someone chose connection instead of isolation. While 9-8-8 is a national number, it is delivered through a network of community-based crisis centres, including the Crisis Centre of BC. These local centres are essential to ensuring the service works from coast to coast to coast, grounding national access in local realities through human connection, cultural awareness, and trauma-informed care.

“Today’s announcement is a powerful vote of confidence in community-based suicide prevention and crisis care,” said Stacy Ashton, Executive Director of the Crisis Centre of BC, who spoke at the 9-8-8 funding announcement in Delta today. “The Crisis Centre of BC, along with eight other crisis centres across the province, answers calls and texts to 9-8-8. What makes this program so effective is that it builds on decades of experience. Crisis centres across Canada have been providing suicide intervention and 24/7 crisis support for more than 50 years. This continued investment strengthens our ability to show up for people in their most vulnerable moments and transforms what we are able to do in our communities.”

National investment has made it possible for trained responders across the country to meet people where they are, 24 hours a day, 365 days a year.

For the Crisis Centre of BC, this work is deeply relational. It is one person holding space with another through a moment of fear. It is a conversation that slows things down enough for someone to breathe, to feel heard, and to take the next step toward safety. Continued investment ensures that when someone reaches out, whether for themselves or for someone they love, there will be a trained responder on the other end of the line, ready to listen.

If you or someone you know needs support, call or text 9-8-8, anytime, anywhere in Canada.

 

Media Contact

Stacy Ashton

Executive Director, Crisis Centre of BC

sashton@crisiscentre.bc.ca

604-872-1811 x224

 

Jeffrey Preiss

Director, Development & Communications

jpreiss@crisiscentre.bc.ca

604-872-1811 x222

 

Media Release: Crisis Centre of BC Responds to Proposed Amendments to the Mental Health Act

Crisis Centre of BC Responds to Proposed Amendments to the Mental Health Act

Vancouver, BC — November 24, 2025 – The Crisis Centre of BC acknowledges the Province’s announcement proposing amendments to the Mental Health Act. As with all changes to involuntary care, the success of these measures depends on strengthening the voluntary, community-based supports that keep people safe before, during, and after hospitalization such as crisis lines and mobile crisis response teams.

“It’s common sense to roll out or enhance voluntary supports alongside involuntary measures, or you’ll fill beds on day one and have made no real difference,” said Stacy Ashton, Executive Director of the Crisis Centre of BC. “Involuntary care will always be a response to the most acute end of crisis. Community-based services are what prevent that crisis, and what help people stabilize when they return home.”

The Crisis Centre of BC, alongside nine partner centres across the province, answer the mental health crisis line (310-6789), 1-800-SUICIDE, and calls and texts from the national 9-8-8 Suicide Crisis Helpline. Investment in crisis lines has a proven track record of decreasing the need for involuntary care, delivering the most person-centric approach to mental health crisis and suicide prevention. 

“Crisis lines and mobile crisis response teams work,” Ashton continued. “But they’re not yet funded to answer every call, or to send mobile teams 24/7 in every part of the province. The cost of community-based crisis support is tiny compared to the cost of institutional care or police dispatch. One cannot succeed without the other.”

The Province has previously announced new involuntary care capacity to support a small subset of people requiring urgent mental-health and substance-use intervention. From the Crisis Centre’s vantage point on the phone lines, that small subset is part of a larger continuum.

“We hear from people before involuntary care, during involuntary care, and after involuntary care. We hear all stages on the lines,” Ashton said. “Involuntary treatment may be necessary in moments of acute crisis, but it is preventable with strong voluntary supports. And no one leaves hospitalization cured. Community-based services such as crisis lines are what help people succeed and stay connected after discharge. We simply cannot afford to keep people in involuntary care forever.”

The Crisis Centre of BC will continue to advocate for a mental-health system that pairs any expansion of involuntary treatment with equally strong investment in prevention, crisis response, post-discharge supports, and the dignity and autonomy of people in distress.

Media Contact
Stacy Ashton
Executive Director, Crisis Centre of BC
sashton@crisiscentre.bc.ca

Jeffrey Preiss
Director, Development & Communications
jpreiss@crisiscentre.bc.ca

Media Release: Crisis Centre of BC Welcomes E-Comm 911 Review and Calls for Province-Wide Integration of Mental Health Crisis Lines as a Fourth 911 Option

Crisis Centre of BC Welcomes E-Comm 911 Review and Calls for Province-Wide Integration of Mental Health Crisis Lines as a Fourth 911 Option

Vancouver, B.C. — November 10, 2025 — The Crisis Centre of BC welcomes the findings of the Province’s Independent Review of E-Comm 911 and is encouraged by the recognition of ongoing collaboration between E-Comm and the Crisis Centre of BC to integrate mental health crisis response into B.C.’s emergency-communications system.

The report notes that “E-Comm has been collaborating with the Crisis Centre of BC to explore the integration of mental health calls.” This a vital and overdue step toward ensuring that British Columbians in mental health crisis or at risk of suicide can receive timely, compassionate, and trauma-informed support through a trusted three digit phone number.

“This review marks a pivotal moment for B.C.,” said Stacy Ashton, Executive Director of the Crisis Centre of BC. “We share the Province’s commitment to building a sustainable, responsive 911 system, and we know that the next critical step is to fully integrate mental health crisis lines, like 310-6789, as a fourth option when British Columbians dial 911.”

Ashton emphasized that integrating crisis lines directly into 911 call-taking would ensure people in distress are met with the right response, from the right people, at the right time. “When someone is in a mental health crisis or thinking about suicide, they need to be met with care, not criminalization,” Ashton said. “Embedding mental health crisis lines within 911 will create a more trauma-informed and people-centred system, one that saves lives and reflects the values of care, compassion, and community safety that British Columbians expect.”

The Crisis Centre of BC is urging the Province to build on the recommendations of the E-Comm review by developing sustainable funding models to support integration, including implementation of the 911 mobile-phone levy already endorsed through multiple resolutions of the Union of B.C. Municipalities (UBCM). This funding would help scale collaboration between E-Comm, the Crisis Centre of BC, and other partners to create a comprehensive continuum of care for those experiencing mental health and suicide-related crisis.

“B.C. has the opportunity to lead the country,” Ashton added. “By establishing mental health and suicide response as the fourth option within 911, we can place compassion and connection at the heart of public safety. This will put our province at the forefront of mental health crisis response in Canada.”

The Crisis Centre of BC will continue to work closely with E-Comm, the Province, and local governments to advance a unified, trauma-informed approach to crisis response that ensures every call for help is answered with the care and expertise it deserves.

Media Contact
Stacy Ashton
Executive Director, Crisis Centre of BC
(604) 872-1811 extension 224
sashton@crisiscentre.bc.ca 

 

Media Release: Crisis Centre Responds to BC Coroners Service Review of Youth and Young Adult Deaths by Suicide

Vancouver, BC – 10/16/2025 — The BC Coroner’s Service has released Creating Connection, Supporting Strengths: A Review of Youth and Young Adult Deaths by Suicide In British Columbia, 2019-2023, a reminder that too many young people are dying by suicide. The Crisis Centre of BC acknowledged the findings confirm what we know from our frontline responder work: the urgent need for community-based, connected care that meets youth where they are. 

“Creating connection is key to suicide prevention,” says Stacy Ashton, executive director at the Crisis Centre of BC. At the Crisis Centre of BC, everything we do begins with connection. Last year alone, we went into over 350 classrooms talking directly to high school students about reaching out for help. 

“Last year, thousands of young people called one of our distress lines. They’re doing what we ask of them when they feel like they want to die: they are reaching out to crisis lines. But when the call ends, too often the system leaves them without the ongoing support that could help them live through their pain. 

Across BC, care often stops at treating depression or anxiety, but suicide itself is rarely addressed head-on. We know what works to help people survive the kind of pain that makes them want to die. The most effective steps are simple, evidence-based, and deeply human: 

  1. Create a formal safety plan in collaboration with the person having thoughts of suicide
  2. Limit access to means that can end a life
  3. Ensure a warm handoff to continuing care – not just a cold referral form
  4. Reach out after discharge from hospital to remind the person they are not alone.

These measures directly address the fact of suicidal pain, no matter what is causing it. 

“When someone goes to hospital with a fever, we bring the fever down because the fever itself can kill people. When someone is suicidal, we look for a diagnosis to reach – and if we don’t find one, we often send the young person home, hoping the pain will pass. That’s not care; that’s triage. And triage means deciding who gets help instead of making sure everyone does,” states Ashton. 

The Coroner’s report found that only 60% of the youth and young adults who died by suicide met the criteria for a mental health diagnosis – this means that four in ten would not have qualified for mental health care at all. 

Even so, most of these young people reached out. Nearly eight in ten (79%) had seen a mental health practitioner within a year, 25% within a week of their death, and almost one in four had been hospitalized. Forty six % had been prescribed medication in the 12 months prior to their death. They did what people do in crisis: they sought help.  Despite well-known barriers to care, the young people documented in the BC Coroner’s report did their level best to live. 

“We recognize these young people,” says Ashton. “They reached out to us, to doctors, to teachers, to friends. The truth is, our systems weren’t built to hold them through their pain. That’s what has to change.” 

The Crisis Centre of BC is helping to build a crisis care continuum designed to respond directly to suicidal crisis, wherever it begins. Whether someone calls 9-1-1, talks to a doctor, or walks into an emergency room, connection must be the constant. A truly connected system links every point of contact to 24/7, no-barrier support through crisis lines.

Crisis responders meet people where they are,  over the phone, by text, or through collaboration with community partners. In regions where 911 routes mental-health and crisis calls to crisis lines, 80% of those calls are resolved safely without police or hospital involvement. For the remaining 20% who need in-person support, crisis lines can activate mobile mental-health teams such as CRCL, which pair clinicians with people who have lived experience of crisis. These teams provide care, not custody, diverting people from high-cost, high-harm responses toward help that heals.

“We already know an integrated crisis care continuum is what our province needs to respond to the complex mental-health and addictions crisis playing out in our homes and streets,” said Ashton. “Connection and warm follow-up must be at the centre of every response. Crisis lines are incredibly flexible tools: available 24 hours a day, every day. We can intervene before someone reaches an emergency room, follow up after hospital discharge, and support families and friends who are struggling to keep someone safe. There are many ways people fall through the cracks, but we can catch them with systems built on connection.”

Read more about our work towards a crisis care continuum.

Media Contact
Stacy Ashton
Executive Director, Crisis Centre of BC
sashton@crisiscentre.bc.ca 

Jeffrey Preiss
Director, Development & Communications
jpreiss@crisiscentre.bc.ca

Backgrounder

Creating Connection, Supporting Strengths: A Review of Youth and Young Adult Deaths by Suicide In British Columbia, 2019-2023.

The report makes five key recommendations: 

  1. Create and implement a provincial suicide-risk-reduction framework specifically focused on youth and young adults.
  2. Improve data collection, information sharing and reporting processes to better understand and support diverse communities throughout B.C.
  3. Review existing social and emotional health-related resources to ensure they meet the needs of the diversity of school-age students in B.C.
  4. Create an educational model to ensure doctors, nurses, paramedics and other emergency medical professionals are appropriately trained in early identification, assessment, management and follow-up of youth and young adults who are at higher risk of death by suicide.
  5. Co-develop a “third spaces” strategy to create venues for young people to develop and maintain connections in their own communities.

 

MEDIA RELEASE: The Crisis Centre of BC welcomes the Report on the Budget 2026 Consultation

Vancouver, BC – September 2025  — The Crisis Centre of BC welcomes the Report on the Budget 2026 Consultation and applauds the Committee’s recognition of the urgent need to add a mental health option for 911 callers who are experiencing emotional crisis or distress. 

“Right now, police or ambulance are automatically dispatched to suicide and mental health crisis related calls through 911,” said Stacy Ashton, Executive Director of the Crisis Centre of BC and Chair of the BC Crisis Line Network. “If we divert these calls to crisis lines, our responders can provide immediate emotional support, address the risk of suicide safely, and resolve crisis before it escalates.”

BC’s highly trained crisis responders already provide 24/7 support through established crisis lines, helping people in distress find connection, and hope. Fully 98% of our calls are resolved without the need for police or ambulance. By making crisis lines directly accessible as part of the 911 system, we could save public resources while ensuring people receive the right support at the right time.

The Centre urges the Province to use the momentum of the Budget 2026 recommendations to move forward with a fully integrated crisis response model:

  • Establishing mental health crisis lines as the fourth option within 911, alongside police, fire, and ambulance.
  • Reducing reliance on costly and often traumatizing emergency interventions in cases where a supportive, phone-based response is sufficient.
  • Positioning BC as a national leader in suicide prevention and mental health crisis support by leveraging existing, proven crisis line infrastructure.

“With the right investments, BC can ensure that every person in crisis receives care that is effective, respectful, and life-saving,” added Ashton. “The 911 reforms outlined in this report give us a unique chance to make that vision a reality.”

Media Contact
Stacy Ashton
Executive Director, Crisis Centre of BC
sashton@crisiscentre.bc.ca 

Jeffrey Preiss
Director, Development & Communications
jpreiss@crisiscentre.bc.ca

MEDIA ADVISORY: Supporting Mental Health Amid Difficult News Cycles: Crisis Centre of BC Urges Media to Share 310-6789 Crisis Line

Vancouver, BC — June 17, 2025 – With British Columbians increasingly affected by distressing news, including climate-related disasters like wildfires, international conflicts, tariff uncertainty, and political unrest, the Crisis Centre of BC is urging news outlets to include mental health crisis resources in their coverage.

The 310-6789 mental health crisis line is BC’s primary line offering free, confidential, and immediate support to anyone in British Columbia, 24 hours a day. The Crisis Centre encourages journalists, producers, and editors to reference this number in stories covering traumatic or emotionally challenging topics.

“When the news feels overwhelming, many people in our communities experience anxiety, fear, or uncertainty. People directly affected by the events may want help to think through their next steps,” said Stacy Ashton, Executive Director of the Crisis Centre of BC. “We want to remind folks that they are not alone. Support is just a phone call away.”

By integrating mental health crisis resources into media coverage, journalists, editors, and producers can play a pivotal role in connecting individuals to crisis support lines.

Key Information:

  • BC Crisis Line: 310-6789 (no area code needed, available 24/7 across BC).
  • Who It’s For: Anyone in BC experiencing emotional distress, anxiety, loneliness, fear, uncertainty, or mental health concerns.
  • What We Ask: When covering stories related to traumatic events, please include a note encouraging the public to contact the 310-6789 line for support.

Additional Resources in BC

  • 1-800-SUICIDE is the BC suicide prevention and intervention phone line.
  • 9-8-8 is the national suicide crisis phone and text line.

Media Contact:

Jeffrey Preiss
Director, Development & Communications
jpreiss@crisiscentre.bc.ca

MEDIA RELEASE: Crisis Centre of BC Responds to Involuntary Care in BC

Vancouver, BC — January 08, 2025 – Voluntary, community-based supports are the only way to ensure proposed involuntary care measures have a chance to succeed.

Stacy Ashton, Executive Director of the Crisis Centre of BC, emphasized the importance of a full spectrum of crisis support:

“It’s common sense to roll out voluntary supports alongside involuntary measures, or you’ll fill 20 beds up on day one and have made no real difference.”

The Crisis Centre of BC, along with nine other crisis centres across the Province, answers the 310-6789 mental health crisis line and 1800SUICIDE line. We are already part way to on-demand community-based crisis support. The Province has invested in crisis lines and our call answer rate has increased by 46% as a result. Crisis mobile response teams featuring mental health and peer support are available in 33 communities. These measures work, but are not yet funded to answer every single call or able to send teams to support folks 24/7. The cost of community-based support is tiny compared to the cost of building institutions, but one cannot succeed without the other.”

The announcement of two secure involuntary care sites set to open in Surrey and Maple Ridge is meant to provide care for the small subset of people needing urgent mental health and addiction care. “We hear from folks before involuntary care, during involuntary care, and after involuntary care – we hear everything on the lines. Involuntary care is preventable with community-based supports, and community-based supports are what people need to be successful upon release. Quite simply, we cannot afford to keep people in involuntary care forever, so we have to ensure people have supports on the outside as well.”

Media Contact
Stacy Ashton
Executive Director, Crisis Centre of BC
sashton@crisiscentre.bc.ca 

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Our Impact The topic and word "suicide" is not so scary after taking a training from the Crisis Centre of BC. I'm grateful to have been here today, and am hopeful that I can help people in the future. safeTALK participant, Agassiz