Event Invite: Diverse Client Voices. Help make crisis services safer for BC’s diverse communities

BC Mental Health and Substance Use Services (BCMHSUS) is leading the Crisis Line Enhancement Project – an initiative focused on enhancing the quality, consistency and capacity of crisis line services across BC. The aim is to provide a provincial crisis line service that is anti-racist, non-discriminatory, culturally safe, and supportive of peoples from all backgrounds – regardless of race, gender, sexual orientation, migrant status, beliefs or disabilities.

BCMHSUS, in collaboration with the BC Crisis Lines, Trans Care BC and PHSA’s Diversity, Equity and Inclusion Team – will be hosting a ‘Diverse Client Voices’ dialogue event on June 19th, 2024.

The aim of the event is to bring together crisis line responders and patient / family partners with:

  • lived experiences of mental health challenges
  • and / or previous histories of using crisis line services

to identify ways to make the service safer and more accessible for all of BC’s diverse communities.

For this event, we are curious about how we can enhance the crisis line service to support community members who identify as:

  • Indigenous, Black or a Person of Colour (IBPOC)
  • Two-Spirit, Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual, and additional sexual orientations and gender identities (2SLGBTQQIA+)

If you are interested in participating in the event, please reach out to: clep@phsa.ca by Friday June 14th 2024

Thank you!


MEDIA RELEASE: Crisis Centre of BC Welcomes National Suicide Prevention Action Plan

4th June, 2024

PDF: Crisis Centre of BC Welcomes National Suicide Prevention Action Plan

The Crisis Centre of BC applauds the announcement of the country’s first National Suicide Prevention Action Plan. This plan is a critical step forward in strengthening Canada’s response to suicide and improving crisis care.

“Suicide prevention is one part mental health services and three parts effective means prevention, a robust social safety net, and access to education and financial stability,” says Stacy Ashton, Executive Director of the Crisis Centre of BC. “This plan recognizes the importance of a comprehensive approach that includes improved data collection, better access to mental health supports and services, and investment in the social determinants of health.”

The Action Plan comes six months after the launch of Canada’s national 9-8-8 Suicide Crisis Helpline, and follows additional mental health investments announced in Budget 2024, including the Youth Mental Health Fund.

The Crisis Centre of BC looks forward to working with the government and other stakeholders in implementing this plan and ensuring these vital resources are effectively utilized.

About the Crisis Centre of BC

The Crisis Centre of BC is a leading provider of crisis intervention and suicide prevention services in British Columbia. The Centre operates 24/7 crisis lines offering barrier-free, non-judgemental, confidential support and follow-up, as well as education and training programs that promote mental wellness and equip schools, organizations and communities to assist people at risk of suicide.

310-6789 (no area code needed)
BC Mental Health Support Line

1-800-SUICIDE / 1-800-784-2433
BC Suicide Prevention and Intervention Line

National Suicide Crisis Helpline / Ligne d’aide en cas de crise de suicide

Media Requests

Jeffrey Preiss
Director, Development & Communications

Stacy Ashton
Executive Director, Crisis Centre of BC
Chair, BC Crisis Line Network

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Our Impact The topic and word "suicide" is not so scary after taking a training from the Crisis Centre of BC. I'm grateful to have been here today, and am hopeful that I can help people in the future. safeTALK participant, Agassiz