Frequently Asked Questions

How relevant is suicide among older adults?

Statistics tell us that older adults, particularly older males, have high rates of suicide. Many older adults have symptoms of depression, yet they may not seek help, nor be treated for depression. We know, however, that there is a strong connection between depression and suicide. It is important to recognize the warning signs and reach out to someone who may be considering suicide. (Canadian Coalition for Seniors’ Mental Health, 2006)

Why would an individual call the Seniors’ Distress Line?

People call a Distress Line for many reasons. We know that life transitions related to aging can be challenging. Older adults may be facing situations such as: retirement, relocation, loss of a loved one, physical or mental health issues, family conflict or financial difficulties. People may call the Seniors’ Distress Line for emotional support or help working through a problem. Some people may not want to talk to their friends or family about certain issues. Others may feel lonely and find comfort in knowing that someone is there to listen. Family or friends may also call the Seniors’ Distress Line if they are concerned about a senior.

Why is there a Distress Line specific for seniors?

We have learned through talking to seniors and their service providers that seniors are potentially more likely to use services that are specifically for seniors. The pilot of our Seniors’ Distress Line will allow us to assess the feasibility and the need for this type of senior-specific service.

Who answers the Seniors’ Distress Line?

We have over 300 volunteers who receive 90+ hours of training and ongoing support and supervision. Our volunteers are of diverse ages and backgrounds. We currently offer priority in our application and screening process to individuals 55 years of age and older who would like to volunteer with our Distress Services in order to have a volunteer base that reflects the diversity of our callers.

For more information about volunteering with the Crisis Centre, please call: 604-872-1811 or e-mail info@crisiscentre.bc.ca